A Crescent Electric RAGBRAI Rider's Account of Events

Author: Randi Trumm | Sales Operations Manager | East Dubuque, IL

Crescent Electric's Randi Trumm details her experience riding RAGBRAI for the first time alongside RAGBRAI veteran Steve Snook.

The Beginning

  • 2:30am – Drove 3 hours to the Ottumwa, Iowa, Branch
  • 5:45am – All packed into John Gordon’s Jeep headed to Centerville to drop me off to start!
  • 6:00am – We turned around because I left my helmet in my car!
  • 6:15am – Let’s try this again..all packed into John Gordon’s Jeep headed to Centerville to drop me off to start!
  • 7:10am – Arrived in Centerville. Met up with Steve Snook, his son Joe and daughter-in-law April. We officially have “Team Crescent Snook”
  • 7:30am – We started off!!!!!!!

2 Miles in (Yes 2)

My bike chain fell off. (What else do you expect from the “Corporate Rider?”…so embarrassing.) Huge thanks to 1st Lt. Jonathan Kravitz, BSC, USAF,  Major “Handy Manny” Hauck NCR, USAF, and two other unnamed USAF riders who helped me put Humpty Dumpty back together again.

Lt. Jonathan Kravitz, BSC, USAF, “Handy Manny” Hauck, NCR, USAF, and two other unnamed USAF riders

Lt. Jonathan Kravitz, BSC, USAF, “Handy Manny” Hauck, NCR, USAF, and two other unnamed USAF riders

You couldn’t ride long without spotting a USAF Team rider. Their sole purpose was to provide help to anyone in need. I am not sure how many there were but they came from all over the country. There are four USAF riders in this picture alone and I would guess five others rode past when it was only Lt. Kravitz. Each one would yell “You need help?” and he'd let them know he was fine. Eventually he realized he needed tools, so when the one and only Major “Handy Manny” Hauck asked if he needed help, Lt. Kravitz yelled back, “Do you have tools?” Within minutes Lt. Kravitz and Handy Manny–joined by two other USAF riders–had my wheel off, chain fixed, bike back together and all was well. Lt. Kravitz looked over my bike and made a few other safety adjustments. They posed for pictures and Handy Manny gave me some USAF sunglasses.

And as if that wasn’t enough… Lt. Kravitz made sure I had a power bar for energy, filled my water bottle with electrolyte water and made me put on sunscreen. He then rode with me for approximately four miles, giving me lessons on how to shift, proper RAGBRAI safety protocol, and engaging in calming conversation. (FYI – I did make it the entire 51.6 miles with no other issues.) From other RAGBRAI riders, I saw nothing but respect toward the USAF. RAGBRAI riders yelled out “Thank you, Air Force!” as they rode past.

Truly extraordinary…Their presence made you feel safe…Goosebumps…Thank you, Air Force!!!!!!

Truly extraordinary…Their presence made you feel safe…Goosebumps…Thank you, Air Force!!!!!!

About 12 Miles in

I pulled off to donate to the Foley Boys Team. This is a terribly tragic story and so unfortunate with how safe they try to keep RAGBRAI.

16 Miles in

I made it to Moravia. I met up once again with “Team Crescent Snook” at the residence of a wonderful customer.

Vicki Baty of Baty Electric welcomed us to her home. Wonderful experience, incredibly hospitable. Thanks Vicki!!!!!!

Vicki Baty of Baty Electric welcomed us to her home. Wonderful experience, incredibly hospitable. Thanks Vicki!!!!!!

25 Miles in

“Team Crescent Snook” ran into our very own Doug Loney!

“Team Crescent Snook” ran into our very own Doug Loney!

38 Miles in

Just finished the hardest 12.5 miles of the trip. We finally got caught up with John Gordon as well as ran into more great customers!

Hawkeye Electric (Cedar Rapids)

Hawkeye Electric (Cedar Rapids)

Jody Gorsh - Gorsh Electric (Iowa City) – Found me from my jersey!

Jody Gorsh - Gorsh Electric (Iowa City) – Found me from my jersey!

Mike Reckman – Koehler Electric (Davenport) – Mike found Steve because of his jersey!

Mike Reckman – Koehler Electric (Davenport) – Mike found Steve because of his jersey!

51.6 Miles In

WE DID IT!!!!! Caught up to John on the road and we rode into Ottumwa together. John and I met up with Roger McCoy, Abby Bertsch, and Tyson Cremeens at the Crescent Electric tent. He and I were too tired to stick around for the concert, so Roger drove us to John’s Jeep about 45 miles away and then we trekked back to Ottumwa to retrieve my vehicle from the branch. I left Ottumwa around 9:45pm and got as far as Cedar Rapids before having to book a hotel room. Yes, I couldn’t go one more hour!–I was afraid I would fall asleep at the wheel.

22 Hour Summary

  • 8 hours in a car
  • Cycled 51.6 miles, climbing 1,999 feet
  • 2.5 hours of sleep

This was truly an amazing experience. Everyone was so respectful and happy, always looking out for each other. I learned so much from so many people about RAGBRAI; you truly can’t describe it until you experience it. I highly recommend it–there are some incredible athletes and people out there.

Just one day was a physical challenge for me. I have no clue how people can ride this for the duration. I am inspired, exhausted, beyond sore, and committed to get in better shape...I can’t wait to do it all again!!!!!

I personally needed Steve Snook, John Gordon, Roger McCoy, and The United States Air Force just to complete one day. I cannot thank each and every one of them enough!

Special thanks to:

  • Steve Snook, Joe Snook, and April Mondia for so graciously allowing me to be part of “Team Crescent Snook”
  • Crescent Electric Marketing (especially Abby Bertsch and Tyson Cremeens for getting this set up and manning the Crescent tent)
  • Robin Gunn for working the tent on Kick Off Day
  • John Gordon for hauling everything everywhere from Glenwood to Ottumwa, helping with plans, dropping me off, and also riding
  • RAGBRAI for such a moving event
  • Crescent Electric for the opportunity (next year maybe I can make it two days!!!!!!!)

As always, I am proud to be part of “Team Crescent"!!!!!!

-Randi Trumm

The team at the Crescent Electric booth in Ottumwa, IA: Abby Bertsch - Crescent Industry Marketing Manager, Mary Ottenberg, Scott Ottenberg - Universal Lighting Technologies, and Tyson Cremeens - Crescent Digital Marketing Manager.

The team at the Crescent Electric booth in Ottumwa, IA: Abby Bertsch - Crescent Industry Marketing Manager, Mary Ottenberg, Scott Ottenberg - Universal Lighting Technologies, and Tyson Cremeens - Crescent Digital Marketing Manager.

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